Questions? Answers.

Desktop Font Licensing Questions

What is your desktop font license agreement?

The best thing to do is to read it here.

I need to upgrade the number of workstations in my font license. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears, select the number of workstations that you want to upgrade to, add the item to the cart and complete your purchase. Your license will be upgraded to the new workstation count.

I bought only parts of a family and now I would like to add more. Is there a discount available?

Yes. Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. The price for the new styles will be the same as it would have been if you had purchased them in your original purchase. My fonts are priced so that the more styles you purchase the less you pay per style. So, you get that discount.

Desktop Font Technical Questions

What formats are your desktop fonts available in?

I provide my fonts in OpenType-CFF format.

Can you provide the fonts in legacy formats such as Postscript Type 1?

I highly recommend the OpenType-CFF format version of the fonts. If it is a necessity that you have the font in a legacy format, please contact me and I’ll let you know what I can do. Please be aware that these legacy fonts will most likely only include the basic character set of the font. Ligatures and alternate glyphs such as small caps, fractions and so on may not be available.

How do I install fonts?

If you are using a third-party font manager, please consult the documentation for the font manager. If not, below are some platform specific tips.

Do you recommend a particular font manager?

No.

How do I access OpenType features?

This varies from operating system to operating system and from application to application, unfortunately. The best thing to do is to consult the manual for your particular application. These are some of the common ones that I’ve been able to find:

Webfont Licensing Questions

What is your webfont license agreement?

The best thing to do is read it here.

How are your webfonts licensed?

My fonts are licensed for web use based on the following factors:

  • The number of domains that the fonts will be used on. The domains must all be owned by the same licensee.
  • The number of total monthly page views for the licensed domains.
  • The length of the license period.
Do your webfonts contain information about the licensee?

Yes. Each WOFF contains the licensee name and license number in the WOFF Extended Metadata Block.

I want to add more styles. How should I do that?

Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. Add the item to the cart and complete your purchase. Your license will now include the new styles.

I need to extend the expiration date of my license. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more time to your license. Add the item to the cart and complete your purchase. Your license will now expire later.

I need to upgrade my allowed page views for my webfont. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more page views. Add the item to the cart and complete your purchase. Your license will now contain more page views.

I need to add more domains to my webfont. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more domains. Add the item to the cart and complete your purchase. Your license will now contain more domains.

I licensed my font for one domain name but that domain name has changed now. What should I do?

Transferring the licensed domain names is possible under most circumstances. Contact me with the details and I’ll get back to you.

Do sub-domains or top-level domains count as domains in my license?

No. My webfont license allows you to use the fonts on any number of sub-domains and top-level domains of domains that you have registered. For example, example.com, example.biz and blog.example.com are all considered one domain.

Webfont Technical Questions

What formats are your webfonts available in?

I provide my fonts in Web Open Font Format (WOFF) and legacy Embedded OpenType (EOT) files.

How do I use these fonts on my web page?

Use the @font-face mechanism in CSS. The best syntax for that is…a moving target. I included one that I like in the instructions files that were packaged with the fonts. If you don’t like that one, use your favorite Internet search engine to look for “best @font-face syntax” or something like that.

How do I access the OpenType features with CSS?

Use the CSS Fonts Module 3 font-variant and font-feature-settings descriptors. This is an in-development technology but it’s one that you can start using now. The instructions files that were packaged with the fonts contain details about the specific features available in each font.

Are your fonts optimized for screen use?

Short answer? Yes. Long answer? When appropriate, I hand-optimize (aka “hint”) the fonts for optimum display in Windows ClearType. For some fonts that are meant to be used at large sizes this laborious hand-optimization has no substantial benefit. For OS X (both Mac and iOS variations), this hinting is ignored and the operating system rasterizes the fonts using only the outlines. Check the technical details section of each family page for specific details about the optimizations in each font.

Mobile App Font Licensing Questions

What is your mobile app font license agreement?

The best thing to do is read it here.

How are your mobile app fonts licensed?

My fonts are licensed for mobile app use based on the following factors:

  • The number of apps that the fonts will be used in. The same version of an app across multiple platforms (i.e. iOS and Android) is considered one app. The apps must all be owned by the same licensee.
  • The length of the license period.
I want to add more styles. How should I do that?

Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. Add the item to the cart and complete your purchase. Your license will now include the new styles.

I need to extend the expiration date of my license. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more time to your license. Add the item to the cart and complete your purchase. Your license will now expire later.

I need to add more apps to my license. How do I do that?

Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more apps. Add the item to the cart and complete your purchase. Your license will now contain more apps.

I licensed my font for one app name but that app name has changed now. What should I do?

Transferring the licensed app names is possible under most circumstances. Contact me with the details and I’ll get back to you.

Mobile App Font Technical Questions

What formats are your mobile app fonts available in?

I provide my mobile app fonts in OpenType-TTF format.

Site, Store and Sales Questions

What is your privacy policy?

You can read the official policy here.

What is your refund policy?

All sales are final and refunds will only be given in exceptional cases of insurmountable technical difficulties.

Can I license fonts from you for an electronic book (EPUB)?

Yes! Please get in touch.

Can you send me an receipt?

The fastest way to get a receipt is to log in to your account go to the “Receipts” section and hit the “View” button next to the order that you need a receipt for. That will display your receipt.

Questions from Journalists and Bloggers

Do you have any resources for the press?
I can’t grab images from your site to post on my blog. What gives? Can you send me some images?

You are right. My site is built primarily with vector based art. Specifically, it’s mostly inline SVG. I did it this way for a lot of reasons: it makes the site faster, allows more interesting effects, it looks great at any resolution, etc. Consequently, there are no PNGs, JPEGs, etc. to grab. I have prepared some files that you can use, though. You can get them over here. The files are provided in Adobe Illustrator and PDF formats. You can rasterize these to whatever size you need. If these don’t work for you, get in touch and I’ll do what I can to help.

Student and Educational Institution Questions

Do you offer discounts to educational institutions?

It depends on the situation. Please send me the details of your needs and I’ll see what I can do.

Do you have a student discount?

Yes. (I teach from time to time, so the rest of this should be read in a professorial voice.) I offer a 30% discount as long as it is easily discernible that you really are a student. To get the discount you must contact me with the following:

  • The name of your school.
  • The name of your typography professor. If you do not have a typography professor, please give me the name of the head of the department where you are studying. In either case, this person must be easy to locate via a simple Internet search.
  • Use your educational institution email address (e.g. .edu, .ac.uk, etc.) as your email address. If you do not have an educational institution email address, please send me a clear image of your student ID (PNG format, file size no greater than 500k).

Any requests that do not meet these requirements will most likely be ignored. Once I have received your information, it will take me up to one week to send you a personalized, single-use promo code that you can use to make your purchase.

What is the future of typography?

I don’t know. What I do know is that as long as visual representations of language are in use, typography will be around.

I have to design a poster about your font. Can you send me stuff to use on the poster?

I’m sorry, but no.

Questions That I Wish Were Asked Frequently

Do you want to design numbers and letters for a soccer (aka football) uniform?

Yes. I do. Very much. Especially for the US National Team.

Please get in touch.

Hi, I’m a representative of the creative department of your favorite theme parks (you know, the ones in Anaheim and Lake Buena Vista). Would you be interested in working on a project with us?

I have spent almost my entire life dreaming of this day.
<passes out>