Questions? Answers.
Desktop Font Licensing Questions
The best thing to do is to read it here.
Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears, select the number of workstations that you want to upgrade to, add the item to the cart and complete your purchase. Your license will be upgraded to the new workstation count.
Yes. Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. The price for the new styles will be the same as it would have been if you had purchased them in your original purchase. My fonts are priced so that the more styles you purchase the less you pay per style. So, you get that discount.
Desktop Font Technical Questions
I provide my fonts in OpenType-CFF format.
I highly recommend the OpenType-CFF format version of the fonts. If it is a necessity that you have the font in a legacy format, please contact me and I’ll let you know what I can do. Please be aware that these legacy fonts will most likely only include the basic character set of the font. Ligatures and alternate glyphs such as small caps, fractions and so on may not be available.
If you are using a third-party font manager, please consult the documentation for the font manager. If not, below are some platform specific tips.
- Mac OS X: Please refer to Apple’s documentation on font locations and using FontBook to install fonts.
- Windows XP and later: Please refer to Microsoft’s documentation on installing fonts.
No.
This varies from operating system to operating system and from application to application, unfortunately. The best thing to do is to consult the manual for your particular application. These are some of the common ones that I’ve been able to find:
Webfont Licensing Questions
The best thing to do is read it here.
My fonts are licensed for web use based on the number of total monthly page views for the licensed domains.
Yes. Each WOFF contains the licensee name and license number in the WOFF Extended Metadata Block.
Sort of. If you really need WOFF 2, please contact me. My files are already pretty small and the new compression algorithm change doesn’t change that very much. I’ve also had few requests for this format, so it doesn’t make financial sense to dedicate the resources to it except on a case-by-case bases.
Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. Add the item to the cart and complete your purchase. Your license will now include the new styles.
Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more page views. Add the item to the cart and complete your purchase. Your license will now contain more page views.
No. I changed my licensing model and webfont licenses are now perpetual.
Webfont Technical Questions
I provide my fonts in Web Open Font Format (WOFF) and legacy Embedded OpenType (EOT) files.
Use the @font-face mechanism in CSS. The best syntax for that is…a moving target. I included one that I like in the instructions files that were packaged with the fonts. If you don’t like that one, use your favorite Internet search engine to look for “best @font-face syntax” or something like that.
Use the CSS Fonts Module 3 font-variant and font-feature-settings descriptors. This is an in-development technology but it’s one that you can start using now. The instructions files that were packaged with the fonts contain details about the specific features available in each font.
Short answer? Yes. Long answer? When appropriate, I hand-optimize (aka “hint”) the fonts for optimum display in Windows ClearType. For some fonts that are meant to be used at large sizes this laborious hand-optimization has no substantial benefit. For OS X (both Mac and iOS variations), this hinting is ignored and the operating system rasterizes the fonts using only the outlines. Check the technical details section of each family page for specific details about the optimizations in each font.
Mobile App Font Licensing Questions
The best thing to do is read it here.
My fonts are licensed for mobile app use based on the number of apps that the fonts will be used in. The same version of an app across multiple platforms (i.e. iOS and Android) is considered one app. The apps must all be owned by the same licensee.
Log in to your account, go to the appropriate license and click the edit button under the licensed style names. In the dialog that appears you can add styles to your license. Add the item to the cart and complete your purchase. Your license will now include the new styles.
Log in to your account, go to the appropriate license and hit the edit button. In the dialog that appears you can add more apps. Add the item to the cart and complete your purchase. Your license will now contain more apps.
No. I changed my licensing model and mobile app font licenses are now perpetual.
No. All existing licenses have been upgraded to be perpetual.
Mobile App Font Technical Questions
I provide my mobile app fonts in OpenType-TTF format.
Site, Store and Sales Questions
You can read the official policy here.
All sales are final and refunds will only be given in exceptional cases of insurmountable technical difficulties.
Yes! Please get in touch.
The fastest way to get a receipt is to log in to your account go to the “Receipts” section and hit the “View” button next to the order that you need a receipt for. That will display your receipt.
Questions from Journalists and Bloggers
You are right. My site is built primarily with vector based art. Specifically, it’s mostly inline SVG. I did it this way for a lot of reasons: it makes the site faster, allows more interesting effects, it looks great at any resolution, etc. Consequently, there are no PNGs, JPEGs, etc. to grab. I have prepared some files that you can use, though. You can get them over here. The files are provided in Adobe Illustrator and PDF formats. You can rasterize these to whatever size you need. If these don’t work for you, get in touch and I’ll do what I can to help.
Student and Educational Institution Questions
It depends on the situation. Please send me the details of your needs and I’ll see what I can do.
Yes!
Yes. (I teach from time to time, so the rest of this should be read in a professorial voice.) I offer a 30% discount as long as it is easily discernible that you really are a student. To get the discount you must contact me with the following:
- The name of your school.
- The name of your typography professor. If you do not have a typography professor, please give me the name of the head of the department where you are studying. In either case, this person must be easy to locate via a simple Internet search.
- Use your educational institution email address (e.g. .edu, .ac.uk, etc.) as your email address. If you do not have an educational institution email address, please send me a clear image of your student ID (PNG format, file size no greater than 500k).
Any requests that do not meet these requirements will most likely be ignored. Once I have received your information, it will take me up to one week to send you a personalized, single-use promo code that you can use to make your purchase.
I don’t know. What I do know is that as long as visual representations of language are in use, typography will be around.
I’m sorry, but no.
Questions That I Wish Were Asked Frequently
I have spent almost my entire life dreaming of this day.
<passes out>